Privacy policy

The protection of your personal data when you visit our website is a very serious concern for us. All personal details such as your name, address, telephone number, e-mail address, account number, etc. and all information that can be traced back to you are referred to as personal data. This also includes the IP address that is automatically transmitted when you visit a website. This is technically mandatory.

We want you to know if and when we collect which data and how we use it. We have taken technical and organisational measures to ensure that the data protection regulations are observed both by us and by any external service providers. In particular, we also take into account the General Data Protection Regulation (GDPR) of the European Union (EU), which has been in force since 25 May 2018.

Below you will find information on what data is collected during your visit to the website and how it is used.

If you wish to assert your rights (see below), please contact Lampuga GmbH as the controller responsible for data processing on this website. Write an e-mail to datenschutz@lampuga.de or send a letter to the address given in the legal notice.

If you have any fundamental questions or concerns regarding data protection, please write to the external data protection officer (DPO) Thomas Schneider of DSB Baden GmbH at edsb@lampuga.de. Please state ‘Lampuga: Data protection’ in the subject line so that the external DPO can allocate this more easily.

 

Legal basis

Personal data may only be ‘processed’ if there is a valid legal basis for this. The processing is linked to a specific purpose. We process personal data that we may collect from you via this website on the basis of the following legal bases:

 

Balancing of interests pursuant to Art. 6 para. 1 lit. f GDPR

If tools are used with the aim of making our website more customer-friendly, efficient and secure, this can be done as part of a balancing of interests, as user behaviour is not profiled and the visitor's IP address is only stored non-anonymised for a short period of time.

We also process information that you provide to us for the purpose of a potential or existing business relationship (B2B relationship) as part of the balancing of interests.

Contractual relationship pursuant to Art. 6 para. 1 lit. b GDPR

If you provide us with your personal information as a private individual (e.g. as part of a product enquiry), we process this data as part of a contract initiation or to process the contractual relationship.

Legal requirement pursuant to Art. 6 para. 1 lit. c GDPR

Insofar as we are subject to legal requirements that require us to use your personal data, this is done within the scope of this legal basis.

Consent pursuant to Art. 6 para. 1 lit. a GDPR

In rare cases, it may be possible that we wish to use the personal data you have provided for a purpose other than that for which it was intended. If this should occur and there is no other legal basis, we require your voluntary consent - which can be revoked at any time for the future - which we will then ask you for separately.

 

Website access

When you visit our website, your IP address and other information is automatically transmitted. We do not store this data ourselves, but our service provider requires this information for the technical provision of the website. It automatically logs every access to our homepage and every possible retrieval of a file stored on the homepage.

The following are logged Name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval and web browser. The IP address of the computer from which the enquiry was sent is not saved. Personalised user profiles can therefore not be created.

The storage serves internal system-related purposes, essentially to ensure the availability of our website, including in accordance with Section 12 TDDDG (disruption of telecommunications systems and misuse of telecommunications services). The processing on our responsibility is carried out within the framework of Art. 6 para. 1 lit. f GDPR.

Please note that telecommunications service providers are legally obliged to store connection data within a reasonable framework (Art. 6 para. 1 lit. c GDPR).

If we wish to use the transmitted IP address for other purposes, this is explained in more detail below.

Information obligations pursuant to Art. 13 GDPR

Under the General Data Protection Regulation, we are obliged to provide appropriate information whenever personal data is collected directly from the data subject. We collect personal data from you on our website and would therefore like to inform you accordingly. This collection takes place, for example, when we

- collect your IP address for the technical provision of the website

- use a tracking tool that utilises the IP address

- accept your entries in a contact module for communication with us.

 

Basic procedure:

If you have provided us with personal data, we will only use it to respond to your enquiries and for technical administration. An exception to this is the anonymised IP address for statistical analysis.

Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract processing - in particular the passing on of order data to suppliers -, if this is necessary for billing purposes, if we are legally obliged to do so, in the context of order processing by subcontractors or if you have given your prior consent. You have the right to revoke your consent at any time with effect for the future.

Stored personal data will be deleted if you withdraw your consent to storage, if knowledge of the data is no longer required to fulfil the purpose for which it was stored, i.e. the process has been completed and there are no statutory deletion periods to the contrary, or if storage of the data is not permitted for other legal reasons. If the data cannot be deleted for technical reasons, we will anonymise it so that a personal reference can no longer be established in the future.

All data collection and processing on this website is the responsibility of our company.

Additional detailed information can be found in the following points.

 

Contact form

Contact form for rental enquiries

On our website, we provide users with the option of submitting a rental enquiry, which we forward to cooperating rental stations. For this purpose, we require the information in the mandatory fields marked with * (asterisk). Please note that we have the option of setting a correspondingly reduced performance mode for children. You therefore have the option of specifying the number of children who are to use a board.

We will forward this information to your chosen contractual partner (chosen rental station) after you have sent it.

Your personal data will be processed in accordance with Art. 6 Para. 1 lit. b GDPR (contract initiation between you and the hire station).

In our form, we offer you the opportunity to take part in our WhatsApp survey on service quality. We (Lampuga GmbH) are responsible for this survey and we process your data for the survey on the basis of your voluntary consent in accordance with Art. 6 para. 1 lit a GDPR. You can also refuse this consent or revoke it at any time with effect for the future.

Further information (consent text) can be found under the corresponding point directly in the contact form.

 

Cookies and similar

Cookies are small text files that can be stored on your computer for various purposes. Cookies can have various functions. For example, some cookies enable the user to use the website more conveniently, others log user behaviour or help to identify users when they visit a website again.

We use cookies in accordance with Section 25 TDDDG (formerly TTDSG).

If these cookies are used to provide a function you have requested (e.g. language selection), the legal basis in accordance with Section 25 (2) (2) TDDDG is a ‘balancing of interests’ in accordance with Art. 6 (1) (f) GDPR, as we would like to fulfil your request.

In order to present our website in a form that you can use, we read some system content from your computer (e.g. screen resolution and language setting). For this purpose, we may set cookies to improve the usability of the website. The legal basis for this is a balancing of interests in accordance with Section 35(2)(1) TDDDG.

Technically necessary cookies for the operation of a secure website (e.g. to defend against phishing attacks) also do not require consent according to the classification of the supervisory authorities. They are also used in accordance with Art. 6 para. 1 letter f GDPR to ensure our common interest in secure communication.

Other cookies, which are used, for example, to track user behaviour on our websites, require your express consent in accordance with Art. 6 (1) (a) GDPR. In this case, we will ask you for your consent (usually for a service that uses these cookies), which you can also refuse.

Please refer to the Consent Manager to find out which cookies we specifically use.

 

Google Maps

We use the map service Google Maps from Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (‘Google’) to make it easier for you to find rental locations.

The map view and the auto-complete function are deactivated by default. By activating the convenience cookies or by clicking on ‘Load map’, you consent to the transfer of data to Google (in accordance with Art. 6 para. 1 lit. a GDPR). Your IP address and other data (e.g. current website) will be transmitted to a Google server in the USA. Google reserves the right to use this data for its own purposes.

Further information on data protection at Google can be found here: https://www.google.de/intl/de/policies/privacy/

You have the option of using the consent tool, which is used to manage your consent, to block the loading of maps and the auto-complete function again. In this case, no data will be transmitted to Google. However, you will then no longer be able to use the search and navigation to our rental locations. The simplified search for rental stations and address entry will also be cancelled.

 

Google Tag Manager

With Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes from other tools are integrated via the Google Tag Manager. The Tag Manager makes it possible to control when a specific tag is triggered.

Processing is carried out in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR (legitimate interest)

The data is deleted as soon as it is no longer required for the purposes of processing.

 

Web analysis with Google Analytics

We want to make our websites user-friendly and appealing. In doing so, we want to recognise how our users move around our websites so that we can carry out anonymous analyses.

To realise this, we use the ‘Google Analytics 4’ tool, which is server-based. By implementing this with our own servers, we ensure that your personal data is filtered / anonymised before it is passed on to Google. Google is therefore unable to associate your user behaviour on our website with your data stored by Google. This procedure means that we do not transmit any personal data to Google.

Technically, this is only possible if we use the cookies listed in the consent tool for the operation of Google Analytics. In order to set these cookies, we require your voluntary consent in accordance with Section 25 (1) TDDDG pursuant to Art. 6 (1) (a) GDPR, which we request through the Consent Manager. In doing so, we ask for your consent to use in connection with the cookies used.

 

Usercentrics Consent Management Platform (‘Consent Tool’)

We use this tool to obtain legally compliant consent on the basis of the GDPR and the TDDDG. When you access our website for the first time, we use it to ask you for your possible consent. You can view your selection at any time afterwards and change it with effect for the future. To do this, call up the tool again via the cookie consent icon at the bottom left of the page.

To save your selection and control the tool, we use cookies on the legal basis of Art. 6 para. 1 lit. c GDPR in order to fulfil a legal obligation to comply with these consents or to give you the opportunity to object to processing on the basis of a ‘balancing of interests’ in accordance with Art. 6 para. 1 lit. f GDPR.

 

Links to other websites

Our website may contain links to external websites of third parties. We have no influence on their content. Therefore, we cannot accept any liability for this third-party content. Links are labelled differently. If you position your mouse on a link (e.g. an icon), your browser will usually display it at the bottom left.

The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, we will remove such links immediately.

Please note that when you access a link, in some cases the third party (e.g. Facebook, Linkedin, Instagram, YouTube) analyses the route you took to reach it. They can determine the address from which you accessed the link (our website), your IP address and other data. For example, if you have a Facebook account and are currently logged in there, Facebook is then able to assign this information to your account.

If you do not wish this to happen, please do not use the link on our website. Instead, you can copy this link and enter it directly in your browser. Please note the data protection declarations of the third parties to whose site the link leads.

Online application

Application form

You can apply to us online and we will access this data in order to make a decision in the application process. In the course of your online application, we will collect personal data from you. These are

Mandatory fields: We require these fields marked with an asterisk in order to process your application.

Voluntary information: You can help us process your application by providing this additional information.

Attachments: Please upload your relevant documents such as cover letter, CV, certificates, etc.

All information that you send us in this way will be encrypted and transmitted to a server that we will access securely for processing.
We use your data exclusively for the intended purpose (application and decision) and do not pass it on to third parties. Our legal basis for processing is therefore Art. 6 para. 1 lit. b GDPR (contract initiation).

In the event of employment, we will use the data for the employment relationship and will only delete it once the legal basis no longer applies. If no employment relationship is established, we will delete your information after 4 months at the latest, taking into account the AGG, unless a new legal basis exists. This deletion will not take place if you have expressly consented to longer storage.

Job alert

If you cannot currently find a suitable vacancy on our website, you can also let us know what type of job you are interested in. We provide you with several input fields so that you can better qualify this.

If you register for our job alert, we can inform you by e-mail about new vacancies that match your search criteria as closely as possible.

Your e-mail address will only be used for this service and will not be passed on to third parties. To confirm your registration for this service, you will receive an activation link to the e-mail address provided. By activating this link, you give your consent to the job alert (‘double opt-in procedure’).

The legal basis for sending job alert e-mails is Art. 6 para. 1 lit. a GDPR (‘consent’).

You can unsubscribe from the job alert at any time with just one click in the email.

 

Your rights - rights of the data subject under the GDPR

Art. 12 - 23 GDPR regulate the rights of the data subject, i.e. your rights regarding the handling of your personal data. These are essentially vis-à-vis us:

  • Right to information at the latest at the time of collection in accordance with Art. 13 GDPR, which we fulfil through this privacy policy.
  • Right to information in accordance with Art. 15 GDPR
  • Right to erasure in accordance with Art. 17 GDPR
  • Right to restriction of processing in accordance with Art. 18 GDPR
  • Right to object pursuant to Art. 21 GDPR
  • Where applicable: Right to data portability in accordance with Art. 20 GDPR

We will support you in asserting your rights in accordance with the GDPR and other legal provisions.

For enquiries regarding the exercise of your rights, please contact the recipients listed at the beginning. Please understand that, in the interests of the rights of other persons, we can only provide personal information if you can identify yourself appropriately.

You also have the right to lodge a complaint with a data protection supervisory authority of your choice. As a rule, the competent authority is the state data protection officer of the federal state in which our company is based - in our case, this is the state data protection officer of Baden-Württemberg. A list of the supervisory authorities and their contact details can be found in the following link:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

 

Security notice

We endeavour to take all technical and organisational measures to store your personal data in such a way that it is not accessible to third parties. In the case of communication via an unencrypted e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information via an encrypted channel or by post.

 

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the lock symbol in the browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.