TakeOff Ibiza

5/5

Ruben Vandenbrande - 3 months

Very nice boat trip. Carlos was so kind and he told a lot of interesting stuff! The Seabob experience was also really nice! Definitely take the watertoys package when you book a tour!

1/5

cheryl shum - about 1 month

We booked a sunset boat trip with Take Off for the second time, including luxury water toys, scheduled from 7:00 PM to 10:00 PM. We paid €1300 for 10 people, but we were already back at the dock by 9:30 PM — and only because the return was deliberately slow to fill the time. Without that, we would’ve arrived 45 minutes early. We were in the water with the kids for barely an hour before being told to get out for the sunset, and that was basically it. When we pointed out that we booked and paid for 3 hours, we were told bluntly, “It’s always 2 hours.” That’s completely different from what was confirmed during booking. The captain, Marcus, didn’t help the situation. Instead of assisting with the kids or engaging with us, he spent his time talking to people on another boat. When we asked why we were pulled out of the water so quickly, he claimed we were late — even though we arrived at 6:45 PM for a 7:00 PM departure. After we expressed our concerns, he reluctantly took us to another remote location without any explanation. When we asked what we were supposed to do there, he said, “You can swim here,” in a very unfriendly tone. He then complained that he had been working since 9:00 AM — as if that justified the poor attitude and service. We had also spoken to Carlos earlier, who called to inform us about a small delay. Since our booking was at 7:00 PM and we were planning to arrive by 6:30, we didn’t think that was relevant. Unfortunately, when we later raised our concerns with him, he was not letting me speak or helpful at all. We were actually planning to book another trip for next week, but after this experience — never again. Extremely disappointing. For this kind of price, you expect good service, hospitality, and professionalism. Sadly, we received none of that.

1/5

Feng Lin - about 1 month

We booked a 3-hour sunset trip with Take Off for €1300 and were back at the dock by 9:30 PM. Without dragging the return, we would’ve arrived 45 minutes early. We had barely an hour in the water before being rushed out for the sunset, and that was it. When we asked why, we were told, “It’s always two hours,” which is not what we were promised. Captain Marcus was unhelpful, disengaged, and rude. He ignored us, blamed us for being late (we weren’t), and complained about his long workday. After we raised concerns, he reluctantly took us elsewhere but gave no explanation and snapped, “You can swim here.” Carlos, who we spoke to earlier, was also unprofessional and dismissive when we tried to give feedback. We were planning another trip, but after this? Never again. Horrible service. Zero professionalism. Not worth the money.

5/5

Kevin - 2 months

Carlos and the team are very friendly and helpful. We booked a 90-minute session of Efoiling. They will be my first call when I come back for another trip.

5/5

Caroline Martin - about 5 years

This was such a great experience!!! The staff was really helpful, easy going and relaxed - it was quick and easy to organize. The directions were clear, we met right on the water so all we had to do was slip off our shoes and get in the water!! Thanks guys